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Total No of Publication : 1455


Redesigning after-sales service: Impact on incumbent product distribution channels

With the growth of multi-channel retailing, many firms that have traditionally relied upon third-party service providers to offer after-sales service (AS) have introduced direct AS channel. While there exist a few studies that examine the effects of adding a direct sales channel on the sales revenue...(Read Full Abstract)


A heuristic approach for cluster TSP

  • Authors: Manna A., Maity S., Roy A.
    Year: 2020 | IIM Calcutta
    Source: Studies in Computational Intelligence
    DOI: 10.1007/978-3-030-34152-7_4

This investigation took an attempt to solve the cluster traveling salesman problem (CTSP) by the heuristic approach. In this problem, nodes are clustered with given a set of vertices (nodes). Given the set of vertices is divided into a prespecified number of clusters. The size of each cluster is als...(Read Full Abstract)


A noble genetic algorithm to solve a solid green traveling purchaser problem with uncertain cost parameters

  • Authors: Roy A., Gao R., Jia L., Maity S., Kar S.
    Year: 2020 | IIM Calcutta
    Source: American Journal of Mathematical and Management Sciences
    DOI: 10.1080/01966324.2020.1805060

The traveling purchaser problem (TPP) is a notable generalization of the traveling salesman problem (TSP) which involves selecting a subset of markets at a minimum traveling cost such that the demand for each product is satisfied. A solid green traveling purchaser problem (SGTPP) is a TPP in which, ...(Read Full Abstract)


An experimental investigation of newsvendor decisions under ambiguity

  • Authors: Shinde A., Mehta P., Amit R.K.
    Year: 2020 | IIM Calcutta
    Source: International Journal of Production Research
    DOI: 10.1080/00207543.2020.1797206

The literature on decision biases in the newsvendor model assumes classical version of the problem where the distribution of random demand is known. This context is decision-making under risk. In many real-life settings, firms are not able to elicit complete and exact information about the demand di...(Read Full Abstract)


Being (more) Human in a Digitized World

  • Authors: Seetharaman P., Mathew S.K., Sein M.K., Tallamraju R.B.
    Year: 2020 | IIM Calcutta
    Source: Information Systems Frontiers
    DOI: 10.1007/s10796-020-10020-9

The literature on decision biases in the newsvendor model assumes classical version of the problem where the distribution of random demand is known. This context is decision-making under risk. In many real-life settings, firms are not able to elicit complete and exact information about the demand di...(Read Full Abstract)


Business models shifts: Impact of Covid-19

No amount of crystal ball gazing may help us fathom the full impact of the Covid-19 (C-19) crisis on business organizations in a distinct manner. Given the lack of precedence, any such analyses seem to demand routine revisions as we progress further up the “number of infected” curve. Most countries ...(Read Full Abstract)


Construction of optimal fractional Order-of-Addition designs via block designs

  • Authors: Chen J., Mukerjee R., Lin D.K.J.
    Year: 2020 | IIM Calcutta
    Source: Statistics and Probability Letters
    DOI: 10.1016/j.spl.2020.108728

Order of addition (OofA) experiments have found wide applications. Each order (run) of an OofA experiment is a permutation of m(≥2) components. It is typically infeasible to compare all the m! possible runs, especially when m is large. This calls for experimentation with a subset or fraction of th...(Read Full Abstract)


Cultivating online virtual community of purpose to mitigate knowledge asymmetry and market separation of rural artisans in India

  • Authors: Bhattacharyya S., Basak J., Bhaumik P., Bandyopadhyay S.
    Year: 2020 | IIM Calcutta
    Source: Communications in Computer and Information Science
    DOI: 10.1007/978-3-030-52014-4_14

One of the key deficiencies in many marginalized rural communities is lack of linkage to local and larger metropolitan area opportunity structure, financial, technical, social and political resources. The primary reason behind this is the knowledge asymmetry between rural communities and the urban m...(Read Full Abstract)


Design and development of an interactive community-driven information system for rural artisans: CISRA framework

  • Authors: Basak J., Bhaumik P., Roy S.
    Year: 2020 | IIM Calcutta
    Source: Advances in Intelligent Systems and Computing
    DOI: 10.1007/978-3-030-40690-5_41

Most e-commerce platforms have been developed as sales and marketing channels, offering artisans of all skill levels equal opportunities for growth and provide very low-cost worldwide visibility. These strategies never allow any artisans to give opinions about willingness to accept/reject orders due...(Read Full Abstract)


Doing business in India: The role of jaan-pehchaan

  • Authors: Berger R., Barnes B.R., Konwar Z., Singh R.
    Year: 2020 | IIM Calcutta
    Source: Industrial Marketing Management
    DOI: 10.1016/j.indmarman.2020.03.001

The study seeks to further advance our understanding of the complexities and challenges facing international managers when conducting business in an Indian context. Drawing on survey data from managers in over 300 companies, the study suggests that in-order to enhance performance in a business-to-bu...(Read Full Abstract)


Effect of professional attributes on professional-life conflict: Gender as a moderator in the Indian it industry

The paper perceived the moderating role of gender on professional attributes with professional-life conflict (PLC). The study was drawn with a sample of 319 techie employees working in different IT sectors across India. Professional attributes were found as important elements that influence PLC. Gen...(Read Full Abstract)


Embracing the organic way: is consumer preference the same for all brands?

  • Authors: Mehta R., Agrawal S.
    Year: 2020 | IIM Calcutta
    Source: International Journal of Retail and Distribution Management
    DOI: 10.1108/IJRDM-09-2019-0311

Purpose: The growing market for organic products presents a tremendous opportunity for marketers to extend their existing brands. However, there is hardly any research that investigates the factors extension from an organic parent brand is preferred over extension into same product category for succ...(Read Full Abstract)


Empirical study of social capital factors formed through digital social networking

  • Authors: Dhar S., Bose I.
    Year: 2020 | IIM Calcutta
    Source: 40th International Conference on Information Systems, ICIS 2019

Digital social networking (DSN) sites have attracted users pervading geographical, cultural, demographic, social and economic boundaries. DSN adoption has by far surpassed other information systems implementations and introduced novel opportunities to users in communication, information exchange, an...(Read Full Abstract)


Financial sector in the budget: Skating on thin ice?

  • Authors: Ray P., Pal P.
    Year: 2020 | IIM Calcutta
    Source: Economic and Political Weekly

Digital social networking (DSN) sites have attracted users pervading geographical, cultural, demographic, social and economic boundaries. DSN adoption has by far surpassed other information systems implementations and introduced novel opportunities to users in communication, information exchange, an...(Read Full Abstract)


Forecasting and analysing the characteristics of 3G and 4G mobile broadband diffusion in India: A comparative evaluation of Bass, Norton-Bass, Gompertz, and logistic growth models

An empirical understanding of countrywide diffusion of third (3G) or/and fourth (4G) generations of Mobile Broadband Services (MBSs) has proven implications for both business and policy of the country. However, extant literature lacks in explanation for the diffusion and forecast of these services i...(Read Full Abstract)


Going cashless: Change in institutional logic and consumption practices in the face of institutional disruption

  • Authors: Shekhar S., Manoharan B., Rakshit K.
    Year: 2020 | IIM Calcutta
    Source: Journal of Business Research
    DOI: 10.1016/j.jbusres.2020.04.010

This study explores how sudden disruptive changes lead to changes in institutional logic and associated consumption practices. The empirical context is provided by the demonetization of high-denomination currency in India in 2016. The findings reveal that micro-level consumption practices are embedd...(Read Full Abstract)


Green 4D transportation problems with breakable incompatible items under type-2 fuzzy-random environment

  • Authors: Aktar M.S., De M., Maity S., Mazumder S.K., Maiti M.
    Year: 2020 | IIM Calcutta
    Source: Journal of Cleaner Production
    DOI: 10.1016/j.jclepro.2020.122376

As the carbon emission (CE) from a vehicle depends on the factors such as the surface condition of the traveled route, conveyance type, load, speed, curb weight of the vehicles, etc., nowadays, consideration of the appropriate route, conveyance and corresponding CE are given maximum importance in ec...(Read Full Abstract)


Hidden costs in different stages of advanced services – A multi-actor perspective of performance based contracts

Performance based contract (PBC) is an innovative advanced service strategy for offering product service solutions. PBC aims at increasing customer value and reducing the costs of operations. However, manufacturers incur unquantifiable “hidden costs” while implementing PBC. This paper uses agency th...(Read Full Abstract)


Idiosyncrasies of Intraday Risk in Emerging and Developed Markets: Efficacy of the MCS-GARCH Model and Extreme Value Theory

  • Authors: Banerjee A., Paul S.
    Year: 2020 | IIM Calcutta
    Source: Global Business Review
    DOI: 10.1177/0972150920927357

This article aims to study the effectiveness of the multi-step multiplicative component generalized autoregressive conditional heteroscedasticity (MCS-GARCH) model in forecasting intraday value at risk (VaR) and expected shortfall (ES) for both emerging and developed markets. The intraday VaR- and E...(Read Full Abstract)


Impact of career shocks on Indian MBA careers: an exploratory study

  • Authors: Nair V.G., Chatterjee L.
    Year: 2020 | IIM Calcutta
    Source: Career Development International
    DOI: 10.1108/CDI-11-2018-0297

Purpose: The study explores career shocks in the Indian context and examines their impact on the career development of people with MBAs. Design/methodology/approach: In-depth, semi-structured interviews with 41 Indian MBA graduates were thematically analysed to identify career shocks that resulted i...(Read Full Abstract)