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Total No of Publication : 106


An analysis of the research productivity of Faculty Members: A case study of Bishop Heber College, Tiruchirappalli

  • Authors: Prasad J.G.
    Year: 2019 | IIM Ranchi
    Source: Library Philosophy and Practice

This paper presents a bibliometric analysis of the Bishop Heber College research output, over the 20 years' period from 1998 to 2018. In a period of 20 years, Bishop Heber College has published 599 publications of which were published in the highly reputed journals (SCOPUS listed journals) in core s...(Read Full Abstract)


An examination of the role of review valence and review source in varying consumption contexts on purchase decision

This study examines the influence of Valence and Source of Online Reviews on a customer's attitude and purchase decision in the context of public and private consumption using social influence theory and the concept of negativity bias. The study was conducted using a 2 × 3 × 3 online experiment to e...(Read Full Abstract)


Antecedents of consumers’ engagement with brand-related content on social media

  • Authors: Mishra A.S.
    Year: 2019 | IIM Ranchi
    Source: Marketing Intelligence and Planning
    DOI: 10.1108/MIP-04-2018-0130

Purpose: The purpose of this paper is to investigate the effect of brand’s social media marketing efforts and individual’s online social interaction propensity on various levels of consumers’ engagement with brand-related social media content. Additionally, the subsequent effects of consumers’ engag...(Read Full Abstract)


Assessing value of customer involvement in engineered-to-order shipbuilding projects using fuzzy set and rough set theories

  • Authors: Dixit V., Chaudhuri A., Srivastava R.K.
    Year: 2019 | IIM Ranchi
    Source: International Journal of Production Research
    DOI: 10.1080/00207543.2019.1572928

Customer involvement plays a crucial role in engineered-to-order (ETO) projects. The present study investigates the involvement of customers, with thorough technical knowledge, as resources and co-producers. The study also analyses the impact of customer involvement in sourcing decisions and project...(Read Full Abstract)


Directed credit, financial development and financial structure: theory and evidence

The recent initiative of the RBI in reviving the policy of directed credit allocation in a period dominated by the neoliberal philosophy necessitates reconsideration of the role of policy-directed credit allocation process on financial development and financial structure of firms. Introducing certai...(Read Full Abstract)


Factors influencing adoption of e-services in rural India – perspectives of consumers and service providers

  • Authors: Ray A., Bala P.K., Dasgupta S.A., Sivasankaran N.
    Year: 2019 | IIM Ranchi
    Source: Journal of Indian Business Research
    DOI: 10.1108/JIBR-11-2018-0295

Purpose: This paper aims to explore the consumers’ and service-providers’ perspectives on the factors influencing adoption of e-services in rural India. The purpose is to enable better diffusion of technology for societal development in this digital era. Design/methodology/approach: Using qualitativ...(Read Full Abstract)


Flexibility in service operations: review, synthesis and research agenda

Purpose: The purpose of this paper is to present a systematic review of flexibility, to identify the gaps in theory and to propose a future research agenda. Design/methodology/approach: This paper combines a systematic review and thematic analysis of scholarly articles of flexibility. The articles a...(Read Full Abstract)


Impact of deviation from target working capital on firm profitability: evidence from India

  • Authors: Prasad P., Sivasankaran N., Shukla A.
    Year: 2019 | IIM Ranchi
    Source: International Journal of Productivity and Performance Management
    DOI: 10.1108/IJPPM-11-2018-0407

Purpose: The purpose of this paper is to assess the impact of deviation from the target investment in working capital (WC) (measured by net trade cycle (NTC)) on the profitability (measured by gross operating income (GOI) and net operating income (NOI)) of the listed non-financial Indian firms. Desi...(Read Full Abstract)


India's external commercial borrowing: Pulled by domestic fundamentals or pushed by global conditions?

External commercial borrowing (ECB) has assumed growing prominence in the Indian economy. This paper analyzes the trends and determinants of ECB flows to India using monthly data for the period 2004M1 to 2015M12. Employing the Johansen cointegration and error correction techniques, our analysis sugg...(Read Full Abstract)


Multiperiod reliable uncapacitated facility location problem

  • Authors: Sharma M., Basu S., Adhikari A.
    Year: 2019 | IIM Ranchi
    Source: Proceedings of the International Conference on Industrial Engineering and Operations Management

Facility location problem is a class of combinatorial optimization problems that has been extensively studied in the literature. Different variants of facility location problems have been used to model a wide variety of problems ranging from location of servers in communication networks to warehouse...(Read Full Abstract)


New perspectives on gray sheep behavior in E-commerce recommendations

  • Authors: Srivastava A., Bala P.K., Kumar B.
    Year: 2019 | IIM Ranchi
    Source: Journal of Retailing and Consumer Services
    DOI: 10.1016/j.jretconser.2019.02.018

With the exponential rise in the size of data being generated, personalization based on recommender systems has become an important aspect of digital marketing strategy of E-Commerce companies. Recommender systems also help these companies in cross-selling, up-selling and to increase the customer lo...(Read Full Abstract)


Personalized digital marketing recommender engine

  • Authors: Behera R.K., Gunasekaran A., Gupta S., Kamboj S., Bala P.K.
    Year: 2019 | IIM Ranchi
    Source: Journal of Retailing and Consumer Services
    DOI: 10.1016/j.jretconser.2019.03.026

E-business leverages digital channels to scale its functions and services and operates by connecting and retaining customers using marketing initiatives. To increase the likelihood of a sale, the business must recommend additional items that the customers may be unaware of or may find appealing. Rec...(Read Full Abstract)


Project portfolio selection and scheduling optimization based on risk measure: a conditional value at risk approach

  • Authors: Dixit V., Tiwari M.K.
    Year: 2019 | IIM Ranchi
    Source: Annals of Operations Research
    DOI: 10.1007/s10479-019-03214-1

Project portfolios are considered “powerful strategic weapons” for implementing corporate strategy. Projects are exposed to different types of risks. Studies on project portfolio optimization have addressed risks either by maximizing the expected net present value or including constraints that place...(Read Full Abstract)


Role of authenticity and perceived benefits of online courses on technology based career choice in India: A modified technology adoption model based on career theory

  • Authors: Ray A., Bala P.K., Dasgupta S.A.
    Year: 2019 | IIM Ranchi
    Source: International Journal of Information Management
    DOI: 10.1016/j.ijinfomgt.2019.01.015

In this digital era, it is important to make a wise course choice since the building blocks of a career starts from choosing the career-specific course. With the number of online courses available, it is tough to differentiate a relevant career-focused course from a mediocre one. Hence, the authenti...(Read Full Abstract)


Shoppers' intention to provide online reviews: The moderating role of consumer involvement

  • Authors: Tata S.V., Prashar S., Parsad C.
    Year: 2019 | IIM Ranchi
    Source: Journal of Electronic Commerce in Organizations
    DOI: 10.4018/JECO.2019070103

With an increase in e-commerce activity, online reviews have become a pertinent source of information for shoppers. Existing research is limited to examining select predictors of shoppers' intention to write reviews; however, there exists a gap in deciphering the role of review involvement in intent...(Read Full Abstract)


The emerging role of cognitive computing in healthcare: A systematic literature review

  • Authors: Behera R.K., Bala P.K., Dhir A.
    Year: 2019 | IIM Ranchi
    Source: International Journal of Medical Informatics
    DOI: 10.1016/j.ijmedinf.2019.04.024

To assist medical professional in better treatment of diseases, and improve patient outcomes, healthcare has brought about a cognitive computing revolution. The cognitive computing system processes enormous amounts of data instantly to answer specific queries and makes customized intelligent recomme...(Read Full Abstract)


The influence of customer's belief about e-service delivery process on behavioral intentions: The mediating role of attitude in a B-A-I model

  • Authors: Gupta P., Sachan A.
    Year: 2019 | IIM Ranchi
    Source: Proceedings of the International Conference on Industrial Engineering and Operations Management

Service organizations are looking for ways to better deliver services through use of information and communication technology and to increase customers' intention to use that service provider again. Service providers can differentiate themselves by making perception of their service delivery process...(Read Full Abstract)


Turnover intention among liquid knowledge workers: a study of Indian insurance professionals

  • Authors: Ghosh P., Goel G., Dutta T., Singh R.
    Year: 2019 | IIM Ranchi
    Source: Journal of Global Operations and Strategic Sourcing
    DOI: 10.1108/JGOSS-10-2017-0040

Purpose: This study aims to analyze how perceived organizational support (POS), perceived supervisor support (PSS) and perceived co-worker support (PCS) as components of social exchange at work influence turnover intention through affective commitment. Design/methodology/approach: Perception of sale...(Read Full Abstract)


Why do people use food delivery apps (FDA)? A uses and gratification theory perspective

  • Authors: Ray A., Dhir A., Bala P.K., Kaur P.
    Year: 2019 | IIM Ranchi
    Source: Journal of Retailing and Consumer Services
    DOI: 10.1016/j.jretconser.2019.05.025

Recently, scholars have attempted to understand consumer behavior related to the use of food delivery apps (FDAs). However, the various motives behind the usage of different FDAs have not been addressed. The current study worked to fill this gap by developing a psychometrically valid and reliable in...(Read Full Abstract)


A route efficiency analysis using Shannon entropy-based modified DEA method and route characteristics investigation for urban bus transport in India

  • Authors: Adhikari A., Basu S., Biswas I., Banerjee A., Sengupta P.P.
    Year: 2018 | IIM Ranchi
    Source: INFOR
    DOI: 10.1080/03155986.2017.1393727

In the context of urban bus transport, the efficiency study of the bus routes, the impact of the contextual factors on the efficiency, and environmental performance measurement have not been paid enough attention. For performance evaluation, scholars mostly apply conventional data envelopment analys...(Read Full Abstract)