Covid-19, a corona virus, has maintained its momentum in spreading among communities. In this context of social crisis, this study seeks to identify the reasons for the partial failure to fulfill the intended goal of lockdown, and to formulate an inclusive behavioral model reflecting comprehensive human behavior and social psychology. In order to answer the research questions, this study has conducted extensive interviews among individuals who were targets of the lockdown system. From this exploratory and qualitative investigation, researchers have recognized four paradigms as the key to understanding human behavior and social psychology in violating lockdown as a social isolation system during this period of crisis. The identified parameters depicting social behavior are: Derogation and Argument (SDA), Tangible Need and Deficiency (TND), Intangible Desire and Expectancy (IDE), and Evaluation of Benefit and Loss (UBL). Finally, as a comprehensive guideline, a grounded theory of the social behavior ‘paradigm for lockdown violation (PLV)’ is explored as the reason for the violation of the social system. © 2020 Elsevier Inc.

Although foreign multinational enterprises (MNEs) often collaborate with firms in emerging markets to help execute capacity expansion projects, the current literature does not adequately explain what factors influence execution performance of such projects. Drawing on the cultural difference- and partner selection literature we investigate in this paper how cultural distance (CD) between MNE’s home and host nation, and business-group (BG)-affiliation of host country partner influence duration and completion-likelihood of capacity expansion projects. Our analysis reveals that high CD is associated with lower project-duration and greater likelihood of project-completion. Results further suggest that BG-affiliation is associated with greater likelihood of project-completion. In addition, we find that BG-affiliation negatively moderates the relationship between CD and project-duration. These findings are new to the literature and enhances our theoretical and practical understanding of project execution in emerging markets. © 2018, Springer Science+Business Media, LLC, part of Springer Nature.

Purpose: Knowledge hiding is a phenomenon in organizations that is commonly observed to be detrimental to the performance of employees. The purpose of this paper is to propose a conceptual framework, which uses social exchange theory and social identity theory to advance an understanding of how climate for innovation can dampen the negative impact of knowledge hiding on performance. Design/methodology/approach: We have reviewed papers on the concept of knowledge hiding, social identity theory, social exchange theory as well as the literature on climate for innovation, in order to draw the relationships and propose a framework. Findings: Based on the papers reviewed, this study conceptually advances the understanding that an organizational factor such as “climate for innovation” would prove beneficial to check and reduce knowledge hiding behavior i.e. unhide the knowledge and subsequently improve performance of employees in organizations. Practical implications: This study proposes climate for innovation, as a factor that would influence the negative impact of knowledge hiding on performance. It is under the control of the managers to create such environment in their teams and the work settings, which would help un-hide the knowledge, and thereby promoting performance at workplace. Originality/value: This paper contributes to the literature on knowledge hiding as well as the climate for innovation. This is the first work to propose an interaction of climate of innovation with knowledge hiding behavior and their overall impact on performance. The framework is explained in a simple term, to bridge the gap between academics and practitioner world. © 2020, Emerald Publishing Limited.

Agriculture in India is prone to a lot of uncertainties and different types of risks. Crop insurance is a mechanism hedge against such contingencies. Though many governments in the past had introduced various crop insurance schemes, the penetration rate was shallow, and there were no private players. Thus, the current Govt introduced PMFBM, which can be a game-changer. Karnataka went a step ahead and implemented an end to end technology platform – Samrakshane - to promote and manage the crop insurance. Samrakshane, being an innovative technology platform enabling the complete automation of crop insurance adoption. The objective of this study is to understand and measure the innovation adoption impact of the crop insurance scheme. In this short paper, we present a conceptual outline of our ongoing research. © 2020, IFIP International Federation for Information Processing.

This study examines the impact of organisational change management on the outcome of digital transformation initiatives such as ERP implementation. The organisation’s processes change to align with the best practices being brought on by the ERP system. The study examines the initiatives taken to manage such organisational changes during digital transformation and its impact on success of the project. A review of literature in the area of organisation change and digital transformation was conducted to explore the theoretical background. Further in-depth interviews of organisation leaders and industry practitioners involved in digital transformation were collected. Analysis of the data shows that organisations need to plan for continuous evaluation of the need for managing change for a successful digital transformation. A structured approach to the assessment of benefits before and after the change is essential. Implications for change practitioners and ERP implementation managers are discussed. © 2020, IFIP International Federation for Information Processing.

Since the application of mobile technology for financial services can contribute to the economic development of developing countries, it is critical to examine the inhibitors to using mobile money service in countries like India, which have an exceptionally low uptake of this service. Mobile money service enables the customer to carry out financial transactions over a mobile phone without requiring them to own a bank account. By adopting a market separation perspective, this theory-driven, exploratory study proposes and tests a rare event logistic regression model for using mobile money services in India. The analysis of 45,036 responses shows that the ownership of a SIM card (temporal separation), income and ownership of a bank account (financial separations), awareness of mobile money services (information separation), age and gender (social separations), and location of residence (spatial separation) significantly inhibit the use of mobile money services. Implications are discussed at the end. © 2019, © 2019 Commonwealth Secretariat.

Purpose: The traditional newsvendor model has focused on deriving the optimal order quantity that minimises the balance between stocking too much or too less number of products. However, the managers make inventory decisions based on intuitions and shortcuts, which may involve human errors and biases. The effect of cognitive biases and heuristics influencing the inventory ordering decisions in newsvendor settings is highlighted. The advancement of research associated to the newsvendor biases is reviewed to appreciate the behavioral aspects of the minds underlying this process. Design/methodology/approach: The use of experimental and non-experimental methods to investigate the ordering behaviour of newsvendors is described and we present a framework of the existing literature and highlight the research gaps to point to future research possibilities and priorities. Findings: The proposed framework gives a systematic approach to confirm the existence of a substantial scope of research opportunities and points to specific areas for further research. It synthesizes the existing results of behavioral newsvendor research and will act as a key reference paper. In addition, it will help the practitioners and software tool vendors to comprehend the behavioral perspective of newsvendor preferences and design strategies to mitigate this effect. The insights will be helpful for academicians, researchers and practitioners working in the areas of experimental economics, behavioral economics, behavioral operations, bounded rationality theory, newsvendor modelling and supply chain contracts. Originality/value: A summary of literature in this evolving area of research is very scarce. Considering the impact of behavioral economics on managerial decisions in the contemporary world, it is highly important to have an educational summary which can act as a tool for the practitioners and researchers in the area of behavioral operations management. © 2020, Emerald Publishing Limited.

Resistance to Healthcare Information Technologies (HIT) continues to be a major challenge that hampers the realization of benefits. Attending to the noted significance of “context” in IT resistance, we carried out this review to understand how the “context” of healthcare in the extant HIT resistance literature has been studied. Based on a review of HIT resistance across 19 IS journals and 5 major IS conferences we organize and summarize the literature around the interaction of people, practice, and technology and provide several significant possibilities for future research. © 2019 Elsevier Ltd

The original version of this article unfortunately contained mistakes. Figure 3(a) and 3(b) in Appendix C were misplaced and not appropriately mentioned. Figure 3(a) needs to be listed under Appendix C (b) and Figure 3(b) needs to be listed under Appendix C (c). The original article has been corrected. © 2020, Springer Science+Business Media, LLC, part of Springer Nature.

Learning outcomes: The case would help students to learn the concept of high involvement innovation activity and how to apply it in large service organizations to increase innovation involvement. The case will help the students to reflect on the significance of organizing structure and culture of an organization for enabling innovation and innovation process models. The case would further help the students to develop the skill to plan and implement simple, innovative innovation process models which will increase the ideation capabilities of the organization. The students will also be able to understand the role of informal learning in innovation and how to facilitate it. Case overview/synopsis: Cyient – a global services firm – had always focused on innovation as a key strategic capability winning various annual client awards for over a decade. However, in 2012, Cyient missed the innovation awards which led to the introduction of Idea Tree initiative in Aerospace & Defense (AED) business unit of Cyient. Cyient was able to co-create patents and offer cost savings to its clients through the Idea Tree initiative. This cost-effective and unique initiative resulted in re-organizing the structure (from formal to a quasi-formal), culture (open to new ideas, mistakes and failures) and process (stage-gate) inside Cyient AED business unit. However, Idea Tree also suffers from challenges such as lack of a digital format, lack of corporate presence across Cyient and its highly informal nature. In this context, the CEO wants to review the Idea Tree initiative to decide on its future in Cyient. Complexity academic level: The case is suitable for teaching multiple facets of innovation for MBA and Executive MBA classes in core Strategy, Managing Organizations and Entrepreneurship and for elective courses such as Innovation Management, Organizing for Innovation or HRM for Innovation. The case is suitable for both fresher and experienced participants. Supplementary materials: Teaching Notes are available for educators only. Subject code: CSS 6: Human Resource Management. © 2020, Emerald Publishing Limited.

Intrusion detection has become a major need for the current networked environment due to the high usage levels and the mandatory security that is needed, as sensitive information are being shared in the network. However, there exist several intrinsic issues in the network data that complicates the detection process. Further, real-time detection is also required due to the high velocity of data flow that can be expected in the domain. This paper presents an ensemble-based intrusion detection model to handle data imbalance and noise. Further, the entire approach has been decentralized to enable parallelized detection. The proposed model utilizes a BAgged Stacking Ensemble (BASE) as the detection model. The ensemble architecture initially creates data bags, enabling distributed processing. The bags are processed by multiple heterogeneous base learners. Prediction results from the base learners are passed to a stacked classifier for final predictions. This ensemble model is distributed over the network to enable decentralized processing. Experiments were performed on the NSL-KDD data and the results were compared with recent models. Comparisons with state-of-the-art models indicate the effectiveness of the proposed model. © Springer Nature Singapore Pte Ltd. 2020.

Purpose: The purpose of this paper is to examine the dividend payout behavior of Indian firms and test whether the three prominent dividend policy theories (signaling, life-cycle and catering) explain the dividend policy of Indian firms. Design/methodology/approach: The authors test the three theories using the methodology based on the studies of Nissim and Ziv (2001), DeAngelo et al. (2006) and Baker and Wurgler (2004). For testing the signaling theory, the authors regress the change in earnings on the rate of change in dividends using the pooled and Fama–Macbeth regressions. The life cycle theory is tested by running a logistic regression of the dividend payment decision on two proxies of life-cycle measured by the ratio of earned to total equity. Finally, the catering theory tests the relationship between the decision to pay a dividend and the dividend premium. Findings: The results based on a sample of Indian firms from 1992 to 2017 show that the dividend policy of Indian firms can be explained using the life-cycle theory. However, there is no evidence in support of the signaling and catering theories. Originality/value: It provides insights into the dividend policy of Indian firms. Though there have been a few studies examining the dividend payout in India, none of the existing studies tests these theories of dividend payout. The existing research using the Indian data provides indirect evidence about the life-cycle theory. This study is the first one to test the application of these theories for Indian firms. © 2020, Emerald Publishing Limited.

Conventionally, in papers focusing on the Institution-Based View (IBV), institutions are studied and measured as a nation-level construct, and the assumption is that institutional forces are consistent across industries. This study further develops this notion by demonstrating how the variation in institutional forces within industries impacts outcomes for firms, even after controlling for variations in firm, industry, and nationwide institutional characteristics. Using a new measure, which we refer to as the Institutional-Industry index, on a sample of 3483 firms based in India from 104 unique industry categories for the years 1996–2017, we demonstrate that the institutional context within industries captured through the Institutional-Industry index impacts performance outcomes for firms. Additionally, we find that the Institutional-Industry index impacts outcomes for critical firm-level strategic variables, namely, internationalization, intangible resources, and business group affiliation. This research extends the institution-based view while providing important insights on the determinants of firm performance. © 2020 Elsevier Inc.

Mobile phones are the most accessible information and communication technology today, and they serve as the gateway to high-speed internet for large populations in developing economies. However, despite the progress, there remains a persistent disparity in mobile phone usage among users, and between users and non-users, in developing countries. However, the literature on the digital divide has paid limited attention to the multi-level nature of this gap in mobile phone adoption and use, particularly in developing countries. This research paper provides a comparative analysis of this divide in mobile phone usage in eight developing nations from Africa and Asia. Broadly, the study categorises individuals into three groups: mobile phone non-users, mobile phone users who do not use internet applications and mobile phone users who use applications that need internet access. The disparity between these users was analysed using micro-level survey data from each country. The study results show that the nature of the divide varies across countries and that the influence of socio-demographic factors is not consistent. Further, we find that there is a larger digital divide in terms of mobile phone usage in Asian countries when compared to African countries. The study recommends that policymakers and international agencies exercise caution while developing one-size-fits-all cross-country policies to address the multi-level digital divide. © 2020, Springer Science+Business Media, LLC, part of Springer Nature.

Recently, Artificial Intelligence has started showing up in the realm of health care innovations with researchers exploring its potential for healthcare organisations. Since healthcare possess industry specific features, the context and challenges of exploring AI adoption in healthcare is different than other industries. This study intends to conduct grounded theory to review the strategic, cultural, environmental and operational factors towards adoption of AI technology in Indian hospitals. The study uses purposive sampling to conduct semi-structured in-depth interviews of the decision makers of various healthcare organizations across the country. The present study would contribute to the existing literature on the impact of disruptive technology on healthcare as it would be a comprehensive study assessing the determinants of adoption in hospitals. © 2020, IFIP International Federation for Information Processing.

Purpose: The purpose of this paper is to highlight the role of informal learning behaviors in increasing the social capital of organizations. The paper provides a brief overview of social capital and informal learning and proposes to interlink them for increasing knowledge capability of organizations. Design/methodology/approach: Drawing on a review of social capital theory and informal learning behaviors, this article presents a conceptual approach for practitioners to deploy informal learning behaviors to increase social capital and subsequently, the knowledge capability of their organizations. Findings: With the fast-changing global business scenario and limited availability of capital to invest in formal training behaviors, organizations continue to face difficulties in increasing their knowledge capability. This article suggests a simple, cost-effective and easy-to-deploy method of employing informal learning behaviors to build and sustain social capital and through it the knowledge capabilities of organizations. Originality/value: There is currently limited research into the applicability of using informal learning behaviors in the field of social capital and knowledge capability building. © 2020, Emerald Publishing Limited.

The COVID-19 pandemic has forced many organisations to undergo significant transformation, rethinking key elements of their business processes and use of technology to maintain operations whilst adhering to a changing landscape of guidelines and new procedures. This study offers a collective insight to many of the key issues and underlying complexities affecting organisations and society from COVID-19, through an information systems and technological perspective. The views of 12 invited subject experts are collated and analysed where each articulate their individual perspectives relating to: online learning, digital strategy, artificial intelligence, information management, social interaction, cyber security, big data, blockchain, privacy, mobile technology and strategy through the lens of the current crisis and impact on these specific areas. The expert perspectives offer timely insight to the range of topics, identifying key issues and recommendations for theory and practice. © 2020 Elsevier Ltd

A smart city is defined as a one that provides solutions to rapid urbanization, exploding population, scarce resources, congested traffic, and energy management through the effective and integrated use of information and communication technology. The conceptualization, integration, and implementation of smart cities have been recognized and seen as a means to optimize the limited resources and improve the quality of human lives. The smart cities planning, designing, and development have been affected due to big data storage, big data governance, Internet of Things (IoT), and artificial intelligence (AI) techniques. The smart cities’ solutions cover different themes of varying importance such as smart health, smart education, intelligent transportation, smart energy, smart governance, etc. The emerging technologies are the one which are presently under development or might be developed in the future, and which can have a wide impact on research, business, and social lives. The emerging technologies are the groups of technologies that have been partially explored, continuously evolving, and under development such as, IoT, big data, machine learning (ML), social network, and cloud computing. The emerging technologies have created renewed interest in smart cities’ solutions. The smart cities’ progress and advancement are the results of the successful exploitation of emerging technologies. This paper aims to investigate and discuss the success stories of emerging technologies in smart cities’ solutions. The emerging technologies included in the study are the IoT, big data, and AI. The paper further summarizes a process of applying tools and techniques for the successful initiative of transforming a traditional city into a smart one using emerging technologies. © 2020, IFIP International Federation for Information Processing.

Purpose: The purpose of this paper is to empirically study the impact of product patent regime on the productivity of different categories such as ownership, R&D, size and product-wise of Indian pharmaceutical firms using non-parametric data envelopment analysis. Design/methodology/approach: The present study has applied Ray and Desli’s Malmquist productivity index and its decomposition to measure total factor productivity (TFP) change, pure technical efficiency change, scale efficiency change and technical change under variable returns to scale (VRS) technology assumption for 141 Indian pharmaceutical firms during 2000-2001 to 2014-2015. Findings: The study found the negligible impact of product patent regime on productivity. The technological change has played a positive role in the growth of productivity, whereas technical efficiency change depicts the judicious utilization of resources for improving performance. From the results, it is found that R&D intensive firms depict better stability in the TFP than the non-R&D firms. However, Granger causality between R&D and productivity found no relationship. Productivity is more directly affected by investment in fixed assets rather than in R&D, which focusses on incremental value additions in a largely branded/plain generic product market. In case of ownership, private foreign firms found to have registered progress in TFP while others have recorded marginal regress, which probably could be attributed to the superior marketing and management skills of the foreign firms, besides possessing proprietary technology. Both small and large firms have shown positive growth in the new regime as compared to the pre-patent regime. These small firms are able to compete with large firms because of their up-gradation of the technological base by improving access to better foreign technology. TFP growth for all the firms can be attributed to improvement in technology, and innovation in terms of high capital-output ratio. Further, the paper tried to identify the determinants of productivity from panel random effect regression, and it is found that export intensity, age and the new patent regime have negative and significant relationship with productivity, whereas other variables such as R&D, ownership, size and capital imports are insignificant. In the end, the results of sensitivity analysis have confirmed the validity of the selected variables. Practical implications: The results suggest that Indian pharmaceutical firms need substantive improvement in TFP by improving managerial and scale efficiency. Indian pharmaceutical industry (IPI) needs to improve productivity across the network and drive cost excellence initiatives across the spend base through operational excellence and digital initiatives. The results of this paper can be applied in framing policies for future growth and improvement in the productivity of IPI. Originality/value: The paper aims to make several new contributions to the existing literature. Most of the research papers only analysed TFP of the industry as a whole and detailed firm-wise analysis is needed to capture the true impact at a unit level. This study has analysed the impact of different categories such as ownership, R&D, size and product-wise, and determinants of productivity. The study has used a broader time period and larger panel data to predict the better picture. © 2020, Emerald Publishing Limited.

Lean Six Sigma is one of the operational excellence methodologies that has been widely adopted in manufacturing, service and healthcare sectors. There are few articles discussing Lean Six Sigma in the Higher Education context. This book is a collection of articles carefully edited by three academics and practitioners who are based in the Higher Education sector. The book contains state-of-the-art literature review articles, empirical studies, emerging trends on Lean Six Sigma in Higher Education and case study related papers. Lean Six Sigma for Higher Education caters to students, researchers and academics who are interested in understanding the rudimentary concepts of Lean Six Sigma. It also covers the challenges and barriers in implementation and sustenance of this powerful operational and service excellence methodology. © 2021 by World Scientific Publishing Europe Ltd.