Purpose: The study aims to investigate the direct and indirect effect of subordinate’s perceived abusive supervision (AS) on his/her work–family conflict (WFC) and family–work conflict (FWC). Although prior studies have empirically explored the direct effect, but the role of mediators like compulsory citizenship behavior, burnout and stress transfer explaining the indirect effect has seldom been reported. Design/methodology/approach: The study draws cross-sectional dyadic data from multiple sources (both job incumbent and the spouse). A final sample of 188 was used to test the hypotheses using SmartPLS. Findings: The result reports positive relationship between AS and inter-role conflict (WFC and FWC). The findings also reported compulsory citizenship behavior (CCB) partially mediating the positive relationship between AS and WFC and AS and FWC. Also, the positive relationship between AS and WFC is partially (serial) mediated by CCB and burnout, and similarly, the association between AS and FWC is partially (serial) mediated by CCB and stress transmission. Originality/value: The study makes several valuable contributions to the extant literature; first, it is the only study to explore the direct and indirect effect of AS on inter-role conflict (WFC and FWC) in Indian organizations. Second, the mediational role of CCB (as explained by the conservation of resources theory) and burnout and stress transmission (as explained by the spillover and crossover theory) offers rare insight about the process that explains the relationship between the focal constructs. © 2020, Emerald Publishing Limited.

Many developing countries across the world are allocating a significant share of their budgets for e-government initiatives. Common service centers (CSCs) are e-government initiatives that aim to increase access to public services and promote easy and direct interaction with the government. These e-government initiatives are largely underutilised, especially in rural areas in developing countries. This study attempts to identify the key challenges facing CSCs and determine their hierarchical relationships in the context of rural India. A set of 15 challenges was identified through a rigorous literature review and by surveying experts and CSC owners. Data were collected on the identified challenges and were analysed using interpretive structural modeling (ISM)-MICMAC-fuzzy MICMAC analysis. Subsequently, we developed a hierarchical model of challenges. The findings revealed that “longer travel time and transaction cost”, “low digital literacy”, and “low awareness” of e-government services are among the key challenges CSCs face in rural India. This study suggests several recommendations to all the stakeholders involved in the management of CSCs to improve the delivery of e-government services in rural India. © 2021 Elsevier Inc.

Purpose: The purpose of this paper is to highlight the motivation for firms in emerging economies to engage in constraint absorption. It illustrates the mechanisms that enable business group (BG) affiliated firms to manage interdependencies vis-à-vis standalone firms in emerging economies. Design/methodology/approach: The propositions outlined in this study are rooted in the theoretical lens of resource dependence theory (RDT). The authors integrate RDT with the resource-based view and institutional theory to explain the effect of BG affiliation on the relationship between the two types of interdependence (i.e. mutual dependence and power imbalance) and the likelihood of constraint absorption. Findings: This paper theorizes that BG affiliation influences the relationship between mutual dependence/power imbalance and the likelihood of constraint absorption. However, if both the firms in a dyad are affiliated to a BG, the likelihood of constraint absorption is likely to be low owing to a process called “co-optation” even if mutual dependence or power imbalance between the firms is high. Originality/value: This paper highlights how BG affiliated firms are better at managing contingencies in the external environment vis-à-vis standalone firms. This paper also advises managers that the type of organizational form is an important factor to be considered while engaging in constraint absorption in an emerging economy. © 2020, Emerald Publishing Limited.

In 2019, the International Journal of Information Management (IJIM) celebrated its 40th year of publication. This study commemorates this event by presenting a retrospect of the journal. Using a range of bibliometric tools, we find that the journal has grown impressively in terms of publication and citation. The contributions come from all over the world, but the majority are from Europe and the United States. The journal has mostly published empirical articles, with its authors dominantly using quantitative methodology. Further, the culture of collaboration has increased among authors over the years. The journal publishes on a number of including managing information systems, information technologies and their application in business, technology acceptance among consumers, using information systems for decision making, social perspectives on knowledge management, and information research from the social science perspective. Regression analysis reveals that article attributes such as article order, methodology, presence of authors from Europe, number of references, number of keywords, and abstract length have a significant association with the citations. Finally, we find that conceptual and review articles have a positive association with citations. © 2020 Elsevier Ltd

Covid-19, a corona virus, has maintained its momentum in spreading among communities. In this context of social crisis, this study seeks to identify the reasons for the partial failure to fulfill the intended goal of lockdown, and to formulate an inclusive behavioral model reflecting comprehensive human behavior and social psychology. In order to answer the research questions, this study has conducted extensive interviews among individuals who were targets of the lockdown system. From this exploratory and qualitative investigation, researchers have recognized four paradigms as the key to understanding human behavior and social psychology in violating lockdown as a social isolation system during this period of crisis. The identified parameters depicting social behavior are: Derogation and Argument (SDA), Tangible Need and Deficiency (TND), Intangible Desire and Expectancy (IDE), and Evaluation of Benefit and Loss (UBL). Finally, as a comprehensive guideline, a grounded theory of the social behavior ‘paradigm for lockdown violation (PLV)’ is explored as the reason for the violation of the social system. © 2020 Elsevier Inc.

Covid-19, a corona virus, has maintained its momentum in spreading among communities. In this context of social crisis, this study seeks to identify the reasons for the partial failure to fulfill the intended goal of lockdown, and to formulate an inclusive behavioral model reflecting comprehensive human behavior and social psychology. In order to answer the research questions, this study has conducted extensive interviews among individuals who were targets of the lockdown system. From this exploratory and qualitative investigation, researchers have recognized four paradigms as the key to understanding human behavior and social psychology in violating lockdown as a social isolation system during this period of crisis. The identified parameters depicting social behavior are: Derogation and Argument (SDA), Tangible Need and Deficiency (TND), Intangible Desire and Expectancy (IDE), and Evaluation of Benefit and Loss (UBL). Finally, as a comprehensive guideline, a grounded theory of the social behavior ‘paradigm for lockdown violation (PLV)’ is explored as the reason for the violation of the social system. © 2020 Elsevier Inc.

Although foreign multinational enterprises (MNEs) often collaborate with firms in emerging markets to help execute capacity expansion projects, the current literature does not adequately explain what factors influence execution performance of such projects. Drawing on the cultural difference- and partner selection literature we investigate in this paper how cultural distance (CD) between MNE’s home and host nation, and business-group (BG)-affiliation of host country partner influence duration and completion-likelihood of capacity expansion projects. Our analysis reveals that high CD is associated with lower project-duration and greater likelihood of project-completion. Results further suggest that BG-affiliation is associated with greater likelihood of project-completion. In addition, we find that BG-affiliation negatively moderates the relationship between CD and project-duration. These findings are new to the literature and enhances our theoretical and practical understanding of project execution in emerging markets. © 2018, Springer Science+Business Media, LLC, part of Springer Nature.

Purpose: Knowledge hiding is a phenomenon in organizations that is commonly observed to be detrimental to the performance of employees. The purpose of this paper is to propose a conceptual framework, which uses social exchange theory and social identity theory to advance an understanding of how climate for innovation can dampen the negative impact of knowledge hiding on performance. Design/methodology/approach: We have reviewed papers on the concept of knowledge hiding, social identity theory, social exchange theory as well as the literature on climate for innovation, in order to draw the relationships and propose a framework. Findings: Based on the papers reviewed, this study conceptually advances the understanding that an organizational factor such as “climate for innovation” would prove beneficial to check and reduce knowledge hiding behavior i.e. unhide the knowledge and subsequently improve performance of employees in organizations. Practical implications: This study proposes climate for innovation, as a factor that would influence the negative impact of knowledge hiding on performance. It is under the control of the managers to create such environment in their teams and the work settings, which would help un-hide the knowledge, and thereby promoting performance at workplace. Originality/value: This paper contributes to the literature on knowledge hiding as well as the climate for innovation. This is the first work to propose an interaction of climate of innovation with knowledge hiding behavior and their overall impact on performance. The framework is explained in a simple term, to bridge the gap between academics and practitioner world. © 2020, Emerald Publishing Limited.

Agriculture in India is prone to a lot of uncertainties and different types of risks. Crop insurance is a mechanism hedge against such contingencies. Though many governments in the past had introduced various crop insurance schemes, the penetration rate was shallow, and there were no private players. Thus, the current Govt introduced PMFBM, which can be a game-changer. Karnataka went a step ahead and implemented an end to end technology platform – Samrakshane - to promote and manage the crop insurance. Samrakshane, being an innovative technology platform enabling the complete automation of crop insurance adoption. The objective of this study is to understand and measure the innovation adoption impact of the crop insurance scheme. In this short paper, we present a conceptual outline of our ongoing research. © 2020, IFIP International Federation for Information Processing.

Agriculture in India is prone to a lot of uncertainties and different types of risks. Crop insurance is a mechanism hedge against such contingencies. Though many governments in the past had introduced various crop insurance schemes, the penetration rate was shallow, and there were no private players. Thus, the current Govt introduced PMFBM, which can be a game-changer. Karnataka went a step ahead and implemented an end to end technology platform – Samrakshane - to promote and manage the crop insurance. Samrakshane, being an innovative technology platform enabling the complete automation of crop insurance adoption. The objective of this study is to understand and measure the innovation adoption impact of the crop insurance scheme. In this short paper, we present a conceptual outline of our ongoing research. © 2020, IFIP International Federation for Information Processing.

This study examines the impact of organisational change management on the outcome of digital transformation initiatives such as ERP implementation. The organisation’s processes change to align with the best practices being brought on by the ERP system. The study examines the initiatives taken to manage such organisational changes during digital transformation and its impact on success of the project. A review of literature in the area of organisation change and digital transformation was conducted to explore the theoretical background. Further in-depth interviews of organisation leaders and industry practitioners involved in digital transformation were collected. Analysis of the data shows that organisations need to plan for continuous evaluation of the need for managing change for a successful digital transformation. A structured approach to the assessment of benefits before and after the change is essential. Implications for change practitioners and ERP implementation managers are discussed. © 2020, IFIP International Federation for Information Processing.

This study examines the impact of organisational change management on the outcome of digital transformation initiatives such as ERP implementation. The organisation’s processes change to align with the best practices being brought on by the ERP system. The study examines the initiatives taken to manage such organisational changes during digital transformation and its impact on success of the project. A review of literature in the area of organisation change and digital transformation was conducted to explore the theoretical background. Further in-depth interviews of organisation leaders and industry practitioners involved in digital transformation were collected. Analysis of the data shows that organisations need to plan for continuous evaluation of the need for managing change for a successful digital transformation. A structured approach to the assessment of benefits before and after the change is essential. Implications for change practitioners and ERP implementation managers are discussed. © 2020, IFIP International Federation for Information Processing.

Since the application of mobile technology for financial services can contribute to the economic development of developing countries, it is critical to examine the inhibitors to using mobile money service in countries like India, which have an exceptionally low uptake of this service. Mobile money service enables the customer to carry out financial transactions over a mobile phone without requiring them to own a bank account. By adopting a market separation perspective, this theory-driven, exploratory study proposes and tests a rare event logistic regression model for using mobile money services in India. The analysis of 45,036 responses shows that the ownership of a SIM card (temporal separation), income and ownership of a bank account (financial separations), awareness of mobile money services (information separation), age and gender (social separations), and location of residence (spatial separation) significantly inhibit the use of mobile money services. Implications are discussed at the end. © 2019, © 2019 Commonwealth Secretariat.

Purpose: The traditional newsvendor model has focused on deriving the optimal order quantity that minimises the balance between stocking too much or too less number of products. However, the managers make inventory decisions based on intuitions and shortcuts, which may involve human errors and biases. The effect of cognitive biases and heuristics influencing the inventory ordering decisions in newsvendor settings is highlighted. The advancement of research associated to the newsvendor biases is reviewed to appreciate the behavioral aspects of the minds underlying this process. Design/methodology/approach: The use of experimental and non-experimental methods to investigate the ordering behaviour of newsvendors is described and we present a framework of the existing literature and highlight the research gaps to point to future research possibilities and priorities. Findings: The proposed framework gives a systematic approach to confirm the existence of a substantial scope of research opportunities and points to specific areas for further research. It synthesizes the existing results of behavioral newsvendor research and will act as a key reference paper. In addition, it will help the practitioners and software tool vendors to comprehend the behavioral perspective of newsvendor preferences and design strategies to mitigate this effect. The insights will be helpful for academicians, researchers and practitioners working in the areas of experimental economics, behavioral economics, behavioral operations, bounded rationality theory, newsvendor modelling and supply chain contracts. Originality/value: A summary of literature in this evolving area of research is very scarce. Considering the impact of behavioral economics on managerial decisions in the contemporary world, it is highly important to have an educational summary which can act as a tool for the practitioners and researchers in the area of behavioral operations management. © 2020, Emerald Publishing Limited.

Resistance to Healthcare Information Technologies (HIT) continues to be a major challenge that hampers the realization of benefits. Attending to the noted significance of “context” in IT resistance, we carried out this review to understand how the “context” of healthcare in the extant HIT resistance literature has been studied. Based on a review of HIT resistance across 19 IS journals and 5 major IS conferences we organize and summarize the literature around the interaction of people, practice, and technology and provide several significant possibilities for future research. © 2019 Elsevier Ltd

The original version of this article unfortunately contained mistakes. Figure 3(a) and 3(b) in Appendix C were misplaced and not appropriately mentioned. Figure 3(a) needs to be listed under Appendix C (b) and Figure 3(b) needs to be listed under Appendix C (c). The original article has been corrected. © 2020, Springer Science+Business Media, LLC, part of Springer Nature.

Learning outcomes: The case would help students to learn the concept of high involvement innovation activity and how to apply it in large service organizations to increase innovation involvement. The case will help the students to reflect on the significance of organizing structure and culture of an organization for enabling innovation and innovation process models. The case would further help the students to develop the skill to plan and implement simple, innovative innovation process models which will increase the ideation capabilities of the organization. The students will also be able to understand the role of informal learning in innovation and how to facilitate it. Case overview/synopsis: Cyient – a global services firm – had always focused on innovation as a key strategic capability winning various annual client awards for over a decade. However, in 2012, Cyient missed the innovation awards which led to the introduction of Idea Tree initiative in Aerospace & Defense (AED) business unit of Cyient. Cyient was able to co-create patents and offer cost savings to its clients through the Idea Tree initiative. This cost-effective and unique initiative resulted in re-organizing the structure (from formal to a quasi-formal), culture (open to new ideas, mistakes and failures) and process (stage-gate) inside Cyient AED business unit. However, Idea Tree also suffers from challenges such as lack of a digital format, lack of corporate presence across Cyient and its highly informal nature. In this context, the CEO wants to review the Idea Tree initiative to decide on its future in Cyient. Complexity academic level: The case is suitable for teaching multiple facets of innovation for MBA and Executive MBA classes in core Strategy, Managing Organizations and Entrepreneurship and for elective courses such as Innovation Management, Organizing for Innovation or HRM for Innovation. The case is suitable for both fresher and experienced participants. Supplementary materials: Teaching Notes are available for educators only. Subject code: CSS 6: Human Resource Management. © 2020, Emerald Publishing Limited.

Intrusion detection has become a major need for the current networked environment due to the high usage levels and the mandatory security that is needed, as sensitive information are being shared in the network. However, there exist several intrinsic issues in the network data that complicates the detection process. Further, real-time detection is also required due to the high velocity of data flow that can be expected in the domain. This paper presents an ensemble-based intrusion detection model to handle data imbalance and noise. Further, the entire approach has been decentralized to enable parallelized detection. The proposed model utilizes a BAgged Stacking Ensemble (BASE) as the detection model. The ensemble architecture initially creates data bags, enabling distributed processing. The bags are processed by multiple heterogeneous base learners. Prediction results from the base learners are passed to a stacked classifier for final predictions. This ensemble model is distributed over the network to enable decentralized processing. Experiments were performed on the NSL-KDD data and the results were compared with recent models. Comparisons with state-of-the-art models indicate the effectiveness of the proposed model. © Springer Nature Singapore Pte Ltd. 2020.

Purpose: The purpose of this paper is to examine the dividend payout behavior of Indian firms and test whether the three prominent dividend policy theories (signaling, life-cycle and catering) explain the dividend policy of Indian firms. Design/methodology/approach: The authors test the three theories using the methodology based on the studies of Nissim and Ziv (2001), DeAngelo et al. (2006) and Baker and Wurgler (2004). For testing the signaling theory, the authors regress the change in earnings on the rate of change in dividends using the pooled and Fama–Macbeth regressions. The life cycle theory is tested by running a logistic regression of the dividend payment decision on two proxies of life-cycle measured by the ratio of earned to total equity. Finally, the catering theory tests the relationship between the decision to pay a dividend and the dividend premium. Findings: The results based on a sample of Indian firms from 1992 to 2017 show that the dividend policy of Indian firms can be explained using the life-cycle theory. However, there is no evidence in support of the signaling and catering theories. Originality/value: It provides insights into the dividend policy of Indian firms. Though there have been a few studies examining the dividend payout in India, none of the existing studies tests these theories of dividend payout. The existing research using the Indian data provides indirect evidence about the life-cycle theory. This study is the first one to test the application of these theories for Indian firms. © 2020, Emerald Publishing Limited.

Conventionally, in papers focusing on the Institution-Based View (IBV), institutions are studied and measured as a nation-level construct, and the assumption is that institutional forces are consistent across industries. This study further develops this notion by demonstrating how the variation in institutional forces within industries impacts outcomes for firms, even after controlling for variations in firm, industry, and nationwide institutional characteristics. Using a new measure, which we refer to as the Institutional-Industry index, on a sample of 3483 firms based in India from 104 unique industry categories for the years 1996–2017, we demonstrate that the institutional context within industries captured through the Institutional-Industry index impacts performance outcomes for firms. Additionally, we find that the Institutional-Industry index impacts outcomes for critical firm-level strategic variables, namely, internationalization, intangible resources, and business group affiliation. This research extends the institution-based view while providing important insights on the determinants of firm performance. © 2020 Elsevier Inc.